50Crowns Privacy Policy

At 50Crowns, we understand that your personal information matters, and we are committed to handling it responsibly and transparently. This Privacy Policy explains how we collect, use, store and protect your data when you visit 50crowns.com, use our sportsbook at bet.50crowns.com, or interact with the 50Crowns app. By creating an account and using our services, you agree to the practices described below.

Who We Are

50 Crowns is operated by Zosma LLC, a company registered in Belize under number IFSC/200/LLC 2125/23, with its registered address at New Horizon Building, Ground Floor, 3 1/2 Miles Philip S.W. Goldson Highway, Belize City, Belize. For players in the EU and EEA, our billing agent and EU-EEA representative is Eonvex Limited, registered in Cyprus under number HE 467522. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-132405050-FI3. We at 50Crowns act as the data controller for the personal information we collect from our players.

Information We Collect

When you register for a 50Crowns login, make a deposit, place a bet, or contact our support team, we may collect the following categories of information:

• Identity details such as your full name, date of birth, nationality and a copy of your identification document
• Contact information including your email address, phone number and postal address
• Account credentials used for your 50crowns casino login, including encrypted passwords
• Financial information such as payment method details, deposit and withdrawal history, and transaction records
• Gaming activity, including games played, bets placed, wins, losses, and bonus usage such as a 50crowns bonus code you may have applied
• Technical data including your IP address, device type, browser information and data generated when you use our 50crowns app or mobile site
• Communication records from live chat, e-mail or our contact form

We may also collect information from third parties, such as identity verification providers, payment processors and affiliate partners who referred you to 50 Crowns, in order to confirm your identity and comply with our legal obligations.

How We Use Your Data

Our casino relies on your personal data to operate safely and lawfully. Specifically, we use your information to:

• Create and manage your account, including verifying your identity before granting a 50crowns casino login
• Process deposits and withdrawals through your chosen payment method
• Provide customer support and respond to your enquiries
• Administer promotions, including the 50crowns bonus, welcome offers, free spins and any 50crowns no deposit bonus that may be offered from time to time
• Detect and prevent fraud, money laundering and underage gambling
• Comply with licensing, tax and regulatory requirements
• Send you marketing communications about new games, promotions or a 50crowns casino bonus, where you have given consent
• Improve our website, sportsbook and 50Crowns casino app through analytics and performance monitoring

Where processing is based on consent, such as marketing communications, you may withdraw your consent at any time through your account settings or by contacting our support team.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognise returning visitors, remember your preferences, and analyse how our site and 50crowns app are used. Cookies also help us keep your session secure after a 50 Crowns login and tailor the promotions we display to you. You can manage or disable cookies through your browser settings, although doing so may affect certain features of our platform.

Sharing Your Information

We do not sell your personal data. However, we may share your information with:

• Payment providers and banks to process deposits and withdrawals
• Identity verification and anti-fraud service providers
• Regulatory authorities and law enforcement agencies where required by law
• Our billing agent, Eonvex Limited, for EU-EEA account administration
• Game and sportsbook providers, strictly to the extent necessary to deliver gameplay and betting services
• Marketing and analytics partners, where you have consented to receive communications

All third parties who process data on our behalf are contractually obligated to protect your information and use it only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account remains active and for a period afterward as required by our licensing obligations, anti-money laundering regulations, and tax laws. Even if you close your 50Crowns casino account, certain records such as transaction history may be retained for the period mandated by applicable law.

International Data Transfers

Because we operate internationally and serve players across the United Kingdom, Australia, Ireland, New Zealand, Canada, Germany and Austria, your data may be transferred to and processed in countries outside your country of residence. Where we transfer data internationally, we take appropriate steps to ensure it remains protected in line with this policy and applicable data protection standards.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to our legal retention obligations
• Object to or restrict certain types of processing, including marketing
• Request a copy of your data in a portable format
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at [email protected], and we will respond within the timeframe required by applicable law.

Data Security

We implement technical and organisational measures, including encryption, secure servers and restricted access controls, to protect your personal data from unauthorised access, loss or misuse. We regularly review our security practices across our website, sportsbook and 50 Crowns app to keep your information safe.

Underage Users

Our services are intended only for individuals who meet the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors. If we discover that an account has been created by someone underage, we will close the account and remove the associated data in accordance with our verification procedures.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of your 50crowns casino login after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about how we handle your personal data, please reach out to our support team at [email protected], through live chat available 24/7, or via our contact form. We are here to address any privacy concerns you may have regarding your experience at 50Crowns.